Frequently Asked Questions

Everything you need to know about your Vivitar experience.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress.

What is your return policy for electronics?

We offer a 30-day return policy on all electronic items. Products must be returned in their original packaging with all included accessories and manuals.

Do Vivitar products come with a warranty?

Yes, most of our electronics include a one-year limited warranty that covers manufacturing defects. Please refer to the documentation included with your specific product.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.

How do I download drivers or software for my device?

You can find all necessary drivers, firmware updates, and software suites under the 'Support' section of our website by searching for your product's model number.

Do you offer international shipping?

Currently, we ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.